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(787) 434-9443PO Box 960, Cidra, PR 00739

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Disclaimers

Rent-to-own

The transactions advertised on this site are lease (rental) agreements with an option to purchase. They are not installment sales, loans or financing. You will not own the product until you pay the total amount needed to acquire ownership, as stated in your agreement. Ownership is optional: you may return the product in good condition and end the agreement at any time, without penalty. Payments made are not refunded, because they cover the use of the product during the rental.

Payments, total and pricing

The payment, number of payments and total shown for each product are for rent-to-own and vary by product and by the payment frequency you choose. Payments and totals shown on the website do not include sales tax (IVU) or Protección Express (optional): IVU, and Protección Express if you add it, are added when you complete your order. They also do not include late charges you may incur. Prices, offers and availability may vary by store and change without notice. Offers are for a limited time, while supplies last, and cannot be combined with other promotions unless stated. Check the final terms in your agreement.

Store confirmation of your order

When you send your order or application online, your Rent Express store reviews it with you before you sign the agreement: it confirms the products are available, the model and color, and the payments, total and any charges that apply. If something changed or there was an error on the website (for example, in a price, payment or availability), we explain it and correct it before you sign; your agreement always reflects the correct amounts. No online order is final until you sign your agreement.

“Same as Cash” price

If you pay the full “Same as Cash” price within the first 120 days (4 months) after signing your agreement, the product is yours for that price, plus applicable sales tax (IVU). Rental payments you have made are credited toward that price. After that period, the agreement total or the purchase option stated in your agreement applies. Available on new agreements. Some products may be excluded.

No credit needed

We do not check credit or contact credit bureaus: applying does not affect your credit. Rent-to-own is not credit, a loan or financing. To approve your application we review your ID, income and address. Approval is not guaranteed and depends on that review.

Late charges

If a payment has not been made by the fifth (5th) day after its due date, a $3.99 late charge is added. The charge is the same for weekly, biweekly, semimonthly or monthly payments, and applies to each late payment. If you fall behind, contact your store to learn about your options.

Free delivery, service and warranty

Delivery and basic installation are free for products under a rent-to-own agreement, in every town in Puerto Rico, including Vieques. We do not deliver to Culebra. Cash purchases do not include free delivery. Basic installation does not include plumbing, electrical or gas connection work. Delivery dates depend on product availability and your area. While the product is on rent, Rent Express services it as stated in your agreement.

Protección Express

Protección Express is an optional membership you can add to your order; it is not required to rent. Its cost is added to each payment, based on the payment frequency you choose, and is not included in the payments shown on the website. Its benefits and discounts are subject to the membership terms and conditions. Ask your store for details.

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