Accessibility statement

Our Policy and Commitment

Empresas Berríos — Mueblerías Berríos, Berríos Outlet, Ashley Home PR and Rent Express by Berríos — is committed to making sure that everyone, including people who are blind or have low vision and people who use assistive technologies, can navigate our websites and learn about our offers.

Standard we apply

We work to make our sites conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, also applying criteria from version 2.2 where feasible.

Current conformance status

Our sites are partially conformant with WCAG 2.1 Level AA: most of the online store content can be operated with screen readers and a keyboard, but we know of specific barriers that we are fixing.

Known inaccessible content (as of the date of this statement):

• The digital shopper (an interactive, magazine-style catalog) uses a third-party viewer whose pages cannot be read by screen readers and whose keyboard and mobile operation is inconsistent. Alternative available today: the shopper's offers can be viewed on the "Deals and Shopper" page (rentexpress.pr/en/deals) and through the site search, on fully accessible product pages. Fix in progress: we are developing our own accessible shopper to replace that viewer, with a visual experience and an accessible list mode at the same address.
• Specific elements of our pages (contrast, alternative text, focus order) identified in our August 2026 audit, being fixed under a remediation plan with dated milestones.

How we evaluate

In August 2026, an external evaluator completed an accessibility audit of the shopper experience, with automated testing, expert manual keyboard review and testing with Spanish-language screen readers (NVDA, TalkBack and VoiceOver).

Feedback: tell us

If you find an accessibility barrier on any of our sites, or need content in an accessible format, write to us:

• Email: accesibilidad@berrios.pr
• Phone: 787-653-9393

When you write, tell us the page where you found the problem and the technology you use (for example, screen reader and browser). It helps us fix it faster. We commit to acknowledging your message within two (2) business days and responding within five (5) business days.

Date

This statement was prepared on September 4, 2026 and will be reviewed as each milestone of our remediation plan is completed. It replaces the previous statement.